Refund policy

Returns and Exchanges

We do not accept returns or exchanges for our beauty and personal care products, after shipping out your orders. 
However, you may cancel an order before it is processed and shipped from our distribution center. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item; contact us at crowncareessence@gmail.com.